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Peace Of Mind With Xandro’s 30-Day Refund Guarantee!

At Xandro, we’re focused on providing quality and effective supplements to our customers. In fact, our brand is built on the pillars of quality, accessibility and community, and one way we want to provide quality service to our customers is by offering a 30-day money-back guarantee.

We believe in the quality of our supplements, so much so that we provide the guarantee as peace of mind for all our customers that if you’re not satisfied with the quality of the product, you can easily come to us for a refund within 30 days.

After all, our supplements are to benefit your health, so if there’s something not quite right, we want to know!

How Does the Xandro 30-Day Refund Guarantee Work?

So, you’ve purchased your supplements and received them. How exciting!

Now it’s time to start your journey in boosting your health!

Keep in mind that you should be informed about the supplements you’re taking and making sure you’re taking ones that are suited to your health needs. Always speak with your doctor before taking to make sure they won’t interfere with any medications you’re taking or will be harmful to your health due to your personal medical history.

Also, know that many supplements take time for you to start to feel their effects, so give them a chance to build up in your body to then start benefitting your health.

Further Reading: How Long Before I See Results from Supplements?

Sometimes, however, there are cases when you may experience an issue with a product or are genuinely not satisfied with the quality of the supplement you received. If this is the case, we offer a 30-day refund policy from the date of purchase.

Here’s how it works:

1. Try Our Products: Order any of our supplements and use them for up to 30 days.
2. Evaluate Your Experience: If you aren’t happy with the product, contact our customer service team via email at contact@xandrolab.com or WhatsApp at +65 89193740, and provide us with detailed information about the issue you’re experiencing with the product.
3. Request a Refund: Give us your order number, total amount paid and bank account details, and you'll receive your refund within 14 working days.

So, be satisfied with your biohacking and shopping experience at Xandro Lab with the knowledge that if you’re genuinely not happy with your supplement, you can come to us for help.

What Else to Know About the 30-Day Money Back Guarantee

The Xandro refund guarantee only covers all products bought directly from the Xandro Lab website or our official stores on Shopee, TikTok, Lazada and Amazon. If you're not satisfied, you can return the product for a full refund within 30 days. This guarantee refund does not apply to products purchased from unauthorised sellers on other marketplaces.

Also, a note on Xandro’s 30-day refund guarantee meaning: Speak with your doctor before purchasing any supplement to determine whether it will benefit your health. Here at Xandro, we don’t know your vitamin and mineral levels so cannot provide a performance guarantee that a certain supplement will work for you. If you experience a quality issue with our supplements, please get it touch!

Learn more about Xandro Lab’s refund policy here.