Orders will be shipped out from our warehouse 1-2 business days after order confirmation. All orders placed on Saturday, Sunday or public holidays will be processed on the following business day. Orders may take longer to process during sales or holiday seasons. A tracking notification with the order tracking number will be sent via e-mail as soon as the parcel leaves the warehouse.

Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please make sure your delivery information is correct before making payment. You may choose to track the status of your order via the Tracker mobile application, which can be found at your checkout page upon order confirmation. 

We currently use expedited global shipping to ensure you receive your products within 7 working days and will try our best to inform you of any delays. These are our current estimated shipping lead times:

Singapore - 3-5 working days

USA - 4-6 working days 

Hong Kong - 3-5 working days

Malalysia - 3-5 working days

Canada - 4-6 working days

United Kingdom - 4-6 working days

Australia - 4-6 working days

Other countries - Up to 10 working days

Our warehouses are located in Singapore and the United States of America. We can ship to most locations around the world within 10 working days. 

Shipping rates will be shown at checkout and will be determined based on order value and your location. Rates are also subject to promotions.

No, customers don’t have to pay additional duties and taxes. Xandro fully covers all taxes, customs duties, and fees for international orders. If you have any questions, feel free to reach out to us at contact@xandrolab.com

Yes, we take quality seriously. Our supplements are independently batch-tested by a reputable third party. Additionally, they are manufactured in facilities that are Hazard Analysis and Critical Control Points and Good Manufacturing Practices certified (HACCP- and GMP-certified).

Generally, yes, they can be used together because they work through different, complementary pathways (performance pathways vs replenishing brain lipids). Many people pair a cognitive formula with omega-3s. Start low & observe: Begin each product at the label dose, ideally with food, and monitor how you feel over 1–2 weeks. Spacing is optional: You can take them together; some prefer omega-3 with a main meal and Neuro X in the morning for comfort. If you take prescription meds or have medical conditions, consult your healthcare professional first.

Yes, this is commonly done. If using stimulants or other stress-modulating supplements, start with label use and assess.

Yes, you can. Standard omega-3 supplements are beneficial for the liver, heart and reducing inflammation but is not readily absorbed into the brain. LPC Neuro specifically targets the brain for improved brain and eye health.

Yes, LPC-DHA and LPC-EPA can potentially benefit skin health due to their bioactive roles in reducing inflammation and supporting skin structure and function. Here’s how they help: LPC-DHA (Lysophosphatidylcholine-DHA): Anti-Inflammatory Properties: DHA is known to reduce inflammation, which can help manage skin conditions like acne, eczema, and psoriasis. Barrier Function Improvement: DHA supports the skin's lipid barrier, which helps retain moisture and prevent dryness. Anti-Ageing Effects: It promotes skin elasticity and reduces the appearance of wrinkles by enhancing cell membrane health. LPC-EPA (Lysophosphatidylcholine-EPA): Reduces Redness and Irritation: EPA minimises pro-inflammatory cytokines, reducing redness and soothing irritation in sensitive skin. UV Protection: EPA can protect skin cells from UV-induced damage, which contributes to premature aging and hyperpigmentation. Improves Skin Hydration: It enhances lipid synthesis in the skin, maintaining hydration and reducing dryness.

No, Mfsd2a is a transporter in the blood-brain barrier. LPC Neuro contains LPC, which is transported into the brain via Mfsd2a.

Both are popular supplements with real merit, but each targets only one piece of the sleep puzzle. Magnesium glycinate supports muscle relaxation and nervous system calm; ashwagandha helps lower cortisol over time. Neither addresses all three root causes of stress-driven poor sleep: an overactive mind, elevated evening cortisol, and a disrupted circadian rhythm. Sleep On works across all three simultaneously: Holixer® Holy Basil for cortisol and stress regulation, GABA for quieting the brain at bedtime, and Melostacio™ for restoring your body's natural night-time signal. If you're already taking magnesium glycinate, Sleep On targets different pathways and the two can complement each other.

Because melatonin is only one piece of the puzzle. High-dose melatonin supplements rely on a single ingredient to do all the work, so they need a large dose to produce any effect. Sleep On targets three overlapping causes of poor sleep simultaneously: Melostacio™ restores your body’s night-time circadian cue, Holixer® Holy Basil reduces the elevated evening cortisol that keeps you physiologically alert, and GABA quiets the mental activity that stops your brain from standing down. The cumulative effect of all three is what a higher melatonin dose alone cannot replicate. You don’t need more melatonin. You need the right combination.